20 questions shown
01Can international visitors book an appointment at Ruby Clinic?+
Yes. International visitors and foreign residents in Korea may send an inquiry before booking. Please contact the clinic before visiting so the team can check your preferred date, treatment interest, and communication needs.
02What information should I include in my inquiry?+
Please share your name, nationality, preferred language, treatment interest, main concern, preferred visit date, hotel or Airbnb area, and any important medical information. Reference photos may be helpful, but they do not replace an in-person consultation.
A clear first message helps the clinic answer more accurately and reduces unnecessary back-and-forth.
03Is English interpretation available at the clinic?+
Ruby Clinic does not present itself as a full international medical center with a dedicated interpreter always on site. English information is provided online, and messages may be translated using translation tools. Please send detailed questions before booking.
04Do I need to choose a specific treatment before booking?+
No. You may tell us the concern you want to improve—such as skin texture, pigmentation, pores, acne-prone skin, hydration, facial lines, or lifting. The final treatment plan is discussed after the doctor checks your skin condition and goals.
05Where is Ruby Clinic located in Seoul?+
Ruby Clinic Yangjae is located on the 11th floor of Sky Solar Building, 238 Gangnam-daero, Gangnam-gu, Seoul, Republic of Korea. It is near Yangjae Station and convenient from Gangnam, Seocho, Yeoksam, Gyodae, and nearby hotel or Airbnb areas.
06Which subway station and exit should I use?+
Use Yangjae Station. If you arrive on Seoul Subway Line 3, use Exit 4. If you arrive on the Shinbundang Line, use Exit 7. Ruby Clinic is on the 11th floor of Sky Solar Building.
07How do I get to Ruby Clinic from Incheon International Airport?+
One rail option is AREX to Gimpo Airport Station → Line 9 to Sinnonhyeon Station → Shinbundang Line to Yangjae Station → Exit 7. With heavy luggage, a taxi or airport transfer may be easier. Always confirm the live route and operating status on your travel date.
08How do I get to Ruby Clinic from Gimpo International Airport?+
Take Line 9 from Gimpo Airport Station to Sinnonhyeon Station, then transfer to the Shinbundang Line and get off at Yangjae Station. Use Exit 7. Check your navigation app on the day because service patterns and transfer routes can change.
09What should I show a taxi driver?+
Show this Korean address: 서울시 강남구 강남대로 238 스카이쏠라빌딩 11층 루비의원. You may also say: 양재역 4번 출구 근처입니다, meaning “It is near Yangjae Station Exit 4.”
10How should I plan the route from my hotel or Airbnb?+
Search for “Ruby Clinic Yangjae” or use the full address in Google Maps. When sending your inquiry, share your hotel, Airbnb area, or nearest station. This is especially helpful if you are staying near Gangnam Station, COEX, Jamsil, Myeongdong, Hongdae, City Hall, or Seongsu.
11Are treatment prices shown in KRW or USD?+
Official treatment prices are listed in Korean Won (KRW). USD amounts on the English site are approximate references to help overseas visitors understand the price range. Final payment and the final confirmed price are based on KRW.
12How are the USD prices calculated?+
USD figures are automatically converted from the KRW price using an exchange-rate reference. They may differ from the final amount shown by your card company because exchange rates, overseas transaction fees, and card issuer policies vary.
Treat the USD amount as a convenient estimate—not a separate USD price guarantee.
13Is VAT included in the listed treatment price?+
Where the treatment page states “VAT included,” the displayed KRW price includes VAT. Any optional add-on, additional treatment area, extra shots, or changed treatment plan should be confirmed during consultation before treatment begins.
14Can I use an overseas credit card or another payment method?+
Please confirm your preferred payment method with the clinic before visiting. Payment is processed in KRW, and your card issuer may apply its own foreign-exchange rate or overseas transaction fee. Bringing a second payment option is sensible when traveling internationally.
15What usually happens during a visit?+
The usual flow is check-in, consultation, skin or facial assessment, discussion of the treatment plan and price, preparation such as cleansing or topical numbing when needed, treatment, and aftercare guidance. The exact process depends on the selected procedure.
16What medical information should I tell the clinic?+
Please disclose allergies, pregnancy or breastfeeding, medications, anticoagulants, chronic conditions, active skin infections, recent procedures, implants, previous adverse reactions, and other relevant medical history. This information helps the doctor assess suitability and safety.
17Can consultation and treatment happen on the same day?+
Same-day treatment may be possible depending on the procedure, appointment schedule, medical suitability, and preparation time. It should not be assumed in advance. Mention your travel dates and preferred treatment when sending the inquiry.
18How much downtime should I expect?+
Downtime varies by treatment and individual response. Temporary redness, swelling, bruising, tenderness, dryness, injection marks, or sensitivity may occur. Ask about your specific procedure and allow extra recovery time before photos, events, flights, or important meetings.
19When should I schedule treatment during my Seoul trip?+
Avoid scheduling an unfamiliar treatment immediately before an important event or departure when possible. Share your flight date and itinerary during the inquiry. Depending on the procedure, you may be advised to avoid strong sun exposure, sauna, alcohol, intense exercise, or certain skincare for a period after treatment.
20What are the clinic hours and how can I contact Ruby Clinic?+
Monday–Tuesday: 10:00 AM–7:00 PM
Thursday–Friday: 10:00 AM–8:00 PM
Saturday: 10:00 AM–3:00 PM, no lunch break
Wednesday and Sunday: Closed
Lunch break is generally 1:00 PM–2:00 PM. The clinic may open on Wednesday during a week containing a public holiday. Confirm holiday schedules before visiting. Contact: +82-2-577-7203, Send Inquiry, or WhatsApp Inquiry.
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